In addition to crypto payment processing for businesses, BitPay offers an array of personal crypto solutions to easily buy, store, swap and spend cryptocurrency. BitPay also offers tools for managing and tracking payments, as well as invoicing and billing services. The funds will then be deposited directly into the merchant's bank account. Once the payment is made, BitPay will process the transaction and convert the cryptocurrency into the merchant's local currency. BitPay supports payments from over 100 of the most popular crypto wallets. An invoice is generated from which the customer pays with their preferred cryptocurrency and wallet. When a customer wants to make a payment in cryptocurrency, they can do so by clicking on the BitPay payment button in the merchant's checkout flow. They can then integrate the BitPay payment processing service into their website or application with no-code installations, in addition to accepting in-person payments or email invoicing. To use BitPay, a business first needs to sign up for a BitPay account. It is a simple and secure way to process payments in cryptocurrencies. Start accepting bitcoin, store and spend bitcoin securely.īitPay is a payment processing service for businesses and individuals who want to accept and send cryptocurrency payments. I used my bitcoin testnet wallet to check first and then saw the state of customer support in this awful scammers site & decided to learn more about this in trustpilot. Safety precaution: Never trust any crypto payment provider and start using testnet feature at first for testing crypto payment & Never spend your original crytocurrency with this kind of gateways.
Third red flag is I'm visiting this site after a recommendation from my workplace pal & reading how bitpay is simply a scam site with working blockchain. Second red flag is dead slow or non existent customer service of their product. First red flag started when I used my business account to receive payments and didn't receive anyv crypto in my receiver address from same wallet still it's on hold for settlement(Even reached minimum settlement which is set at 20$ USD). The documentation is already a bang average one and not upto standards I wanted. I just went through an integration POC using node js bitpay sdk. I need for this to be resolved and my funds returned.īitpay is a scam and they can't even hide it At this point if no solution is reached, I think I shall have to seek legal representation as I feel cheated and defeated. I requested to speak with a manager and was told that managers do not answer to phone calls, only phone agents do and they will relay my concern and escalate it. DO NOT USE BITPAY!! THEY ARE NOT ACCOUNTABLE!! Poor customer service. I also suggested that they can also inquire from the Store in question but they refuse to issue a refund. I have contacted Bitpay to trace where the items that were purchased went and that could be the culprit but they keep saying that no error occurred. The card is still in my possession but someone still had access to the account. My card was frozen but again, someone tried to steal funds twice again in the same state earlier, which was denied. The reason given is because the card was in my possession! The transaction that night was in another state I don't live! I don't know how it happened but I keep telling Bitpay that it wasn't me and they simply won't refund my funds. Case was reopened but denied a 2nd time today 5/03/23. However, they denied my claim that no error occurred.
I called again and they asked for my card number again and said that I should complete and submit a claim form, which I did and provided a detailed email regarding the same. I called Bitpay the next morning and they said that they cannot issue a refund until the transaction goes through. I sent a ticket that it wasn't me and I did not authorize the transaction for $2500! Earlier in the day, I had used my card and also contacted Bitpay about a failed transaction, where the Agent asked for my card number to verify my account. I received an email from Bitpay alerting me on the night of 4/20/23 that my acct had been compromised at another location in another state, and that if its not me, I should contact them.
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